Four Seasons app for iPhone and iPad
4.4 (
4944 ratings )
Travel
Lifestyle
Developer: Four Seasons Hotels Ltd.
Free
Current version: 4.0.2, last update: 5 months agoFirst release : 28 Apr 2015
App size: 155.6 Mb
Your next personalized getaway is just a tap away. Download the Four Seasons App to connect with our hotels and resorts around the world. It’s service as mobile as you are.
You can use the Four Seasons App to:
• Easily manage and plan your trips with Four Seasons
• Discover our many destinations across the globe
• Book and track your activities with our new Itinerary feature
• Set your room preferences on your profile for the sleep of your dreams
• Chat with the hotel team through in-app messaging
• Browse the menus of our on-property restaurants and meet the Executive Chef
• Perfect your stay by ordering in-room dining, making spa appointments and more
Pros and cons of Four Seasons app for iPhone and iPad
Four Seasons app good for
As I need to travel often and prefer to stay at a Four Seasons when I do, this app has become indispensable.
Beyond the ease of booking stays, I really appreciate the embedded customer service aspect that shows the Four Seasons touch. Easy to arrange spa and other concierge services. Wish every hotel chain had an app this good.
It is fast and works well. Nice graphics. I did like the way to select stay dates on the old version. This versions date selection method works fine. Well done, Four Seasons.
Some bad moments
Cant log in. Cant reset password. Cant waste any more time. Its gone.
After checking in and downloading the application (after being told about it at the front desk), all I can seem to do is make another reservation. If I want to use the application, since I didnt install it prior to arrival I have to contact the front desk and hope someone there can help? Im not doing that. Maybe everyone doesnt need an app?!
Logging on is very complicated and even after 30 minutes on the phone with the support group they were not able to get it to work. Definitely not the level of quality you would expect from the Four Seasons.
Hard to believe this is Four Seasons. Gave up after only a few minutes: login experience was a nightmare. They could have done something so amazing and cool and they did this? It doesnt even get my location when browsing for a location: I had to search manually. This is like an app built for iOS 1.0. Deleting.
I was able to use the app for less than 2 days of my 4 day stay. The other two days it wouldnt let me sign in (kept saying incorrect password despite resetting password several times) and had no record of my reservation. However, when it works it is very convenient especially for room service. Certainly not worthy of the Four Seasons. Very frustrating.
I had a problem with the address of the registration, because it doesnt allow you to change it after registering, and their service in Twitter was as good as their hotel service, and they fixed my problem. Ill give them five stars for that.